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Intermediate Academy Reader
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Adaptive Safety Routing

Design multi-model experience layers that detect sensitive contexts, route intelligently, and preserve user trust.

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Further reading and reference materials

  1. Responsible routing playbooks from enterprise trust & safety teams (2025) – policy structures and transparency templates.
  2. Multi-model orchestration architecture guides (2024) – registry and decision engine patterns.
  3. Sentiment impact studies on AI transparency messaging (2024) – effective language for switches and delays.
  4. Human escalation best practices from contact center research (2025) – handoff workflows and summary formats.
  5. Regulatory briefings on AI disclosure requirements (2025) – compliance triggers for dynamic routing systems.
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