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Adaptive Safety Routing

Design multi-model experience layers that detect sensitive contexts, route intelligently, and preserve user trust.

intermediate7 / 10

Governance and iteration cadence

  • Establish a cross-functional review board (policy, legal, product, trust & safety) that meets biweekly to review logs, analyze edge cases, and refine triggers.
  • Version policies with semantic labels (v1.2.0) and store change logs; reference these versions in incident reports.
  • Conduct quarterly calibration exercises where human reviewers re-score a sample of conversations to align detection thresholds.
  • Record all routing decisions in tamper-evident logs to satisfy auditors.
Section 7 of 10
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