Run public-facing AI labs that balance rapid iteration with responsible governance, telemetry, and user delight.
| Metric | Interpretation |
|---|---|
| Conversion to GA | Percentage of experiments graduating to production |
| Time-to-decision | Average duration from launch to go/no-go verdict |
| Participant NPS | Satisfaction with the lab experience |
| Feedback resolution rate | Percentage of user-reported issues addressed |
| Experiment diversity | Coverage across modalities, user segments, and use cases |