Design governance, evaluation, and orchestration systems that route tasks across heterogeneous AI models while balancing cost, latency, and reliability.
Inventory models, gather requirements, and map existing ad-hoc routing decisions.
Build golden sets, stand up benchmarking pipelines, and quantify baseline performance.
Implement intent classifier, policy engine, and primary routing paths for one product.
Integrate logging, audit trails, cost tracking, and compliance matrices.
Onboard additional models, add fallbacks, and extend to more products.
Iterate on latency and cost, experiment with hybrid reasoning, and solidify lifecycle processes.
Throughout the roadmap, align with executive sponsors on business outcomes: improved user satisfaction, reduced cost, and risk mitigation.