Design multi-model experience layers that detect sensitive contexts, route intelligently, and preserve user trust.
As conversational systems matured, teams began blending base chat models, reasoning specialists, and domain-tuned variants behind a unified interface. The advantage: users get the right capability for the moment. The risk: sudden handoffs between models can confuse users, while misclassifying a conversation can send sensitive topics to models lacking safety controls. Adaptive safety routing addresses both problems by combining context detection, policy logic, and transparent communication.
This lesson outlines how to architect routing policies that respect compliance requirements, minimize over-blocking, and maintain user confidence.